Support
Bocco is made by one person — you'll be emailing the developer, not a helpdesk.
Something broken, confusing, or just plain wrong? Tell me and I'll fix it.
Email support@bocco.app — I usually reply within 2 working days. To speed things up, include your iPhone model, your iOS version, and what you were doing when it went wrong. A screenshot helps a lot.
Common questions
The calories look wrong
Just tell Bocco, in your own words — “that's half a portion”, “it was fried in butter”, “that's sweet potato, not potato”. Bocco recalculates the numbers from your correction instead of only renaming the food. If a correction gives you a result that's still clearly off, email me the photo and what you'd expect — those examples are how the estimates get better.
How do I see or cancel my subscription?
Subscriptions are handled by Apple, not by Bocco, so they live in your Apple account: open the Settings app on your iPhone → tap your name at the top → Subscriptions → Bocco. You can also go straight to apps.apple.com/account/subscriptions. Cancel at least 24 hours before the renewal date, otherwise Apple charges the next period. Cancelling keeps your access until the end of the period you've already paid for.
I paid but Bocco still asks me to subscribe
Open Profile → Subscription → Restore purchases. That re-checks your Apple account. If it still doesn't unlock, email me the Apple receipt and I'll sort it out manually.
How do I delete my account and my data?
In the app: Profile → Account → Delete account. This erases your meals, photos-derived data, profile and weigh-ins. It can't be undone. See the Privacy Policy for the full detail of what we store and why.
How do I change my calorie target or goal?
Open Profile and tap your daily target, or go to Goals & targets to change your goal, pace or diet style. Bocco recalculates your plan from your own numbers — the maths is deterministic, not an AI guess.
Which languages does Bocco speak?
English, Italian and Russian, following your device language. The AI also answers in your language when it names foods and explains its assumptions.
A note on health
Bocco gives nutrition estimates and calorie targets for general wellbeing. It is not medical advice and it isn't a substitute for a doctor or a registered dietitian — especially if you're pregnant, breastfeeding, or managing a medical condition.